CUSTOMER FEEDBACK

We always enjoy project feedback from our customers. Our number one goal is customer satisfaction.

Project: Doors | Siding | Gutters

Hi  Christie, (Production Manager)

I want to thank you and everyone at Cramer for the outstanding work you performed to provide new gutters, a new front door and end entrance, side doors ,trim work and vinyl siding. I say thanks not only in terms of the quality of the finished products, but also in terms of your role in ensuring that the project was completed to a standard of excellence.

All of the crew members were highly professional and I would say that they are excellent craftsman.

Brian, in particular, gets a special thanks for making all of the necessary adjustments to the front door. That was a challenging project and, truthfully, the crews made it look easy!

I will highly recommend you to my friends.

I will look forward to doing business with you in the future!

Sincerely,

Joe M

Project: Windows | Patio Door

I commend the team of Rick and Chris, who installed 21 windows and a patio door in our house recently. They worked hard and efficiently, disrupted the household very little, cleaned up after themselves and were polite and informative. They are consummate professionals and we are very pleased with the job they did. Please let them know we are endorsing them.

Bests,

Elaine P

Project: Roofing | Siding | Entry Door

Hi Christie, (Production Manager)

I would be remiss if I didn’t send you an “official” thank you!

With multiple projects going on at the same time, it was nice to have you as my ‘go to’ person. You and I had a pretty candid conversation before the start of my projects regarding my expectations and concerns. I appreciate you not only listening to me but HEARING me too and sending the right people to do the work. The roofing crew and Ken were very easy to work with. When issues cam up they brought them to me and explained the matter in a way that I understood.

I also appreciate your upbeat attitude and positive energy. It was nice to work with someone that was excited as I was about the transformation of my home. It was a pleasure getting to know you and I look forward to working with you in the future.

Thanks again,

Tammy S

Project: Siding

This is intended to compliment Scott and his crew for the good work they did on our whole house siding project. I was particularly pleased with the way the J-channel and soffit corners were mitered, which is more difficult but which provides a professional look. The work crew was always courteous and pleasant to work with, even if we had questions or wanted to modify some aspect of the work, and was always careful with clean up at the end of the day. Scott and his men represent Cramer well.

Regards,

Gary L

Project: Windows

We recently had our windows installed by Cramer Siding. Chris and Rick did the work. They were pleasant and accommodating, as well as neat and efficient. They did good work and we were pleased with them. We appreciate them very much!

Sincerely,

Gary P

Project: Siding | Windows

Hi Christie, (Production Manager)

I can’t say enough how impressed we are with the job that Scott and his partner did. They were both very personable and quick to help us understand the reasoning behind what they did and how to make things look better. If only every business had employees like them.

My Scott and I are both in the customer service field. I was the local store marketer for Texas Roadhouse for 10 years and I have personally seen both customer attitude and customer service decline. It means so much to have quality work done but it’s the icing on the cake when it’s done with a smile and hard work. It’s unfortunate that this type of customer service is hard to find. The motto at Texas Roadhouse is Legendary Food & Legendary Service! I hope that you know that “your” Scott and his partner provided a Legendary product with Legendary Service! Thank you so much!

I also want to thank you Christie for being so wonderful and easy to communicate with. You helped put our minds at ease and assure us that we are/were a priority! I’m sure you are an asset to the company and I hope that they treat you well!

I look forward to using Cramer Siding & Window in our future projects!

Sincerely,

Scott and Jamie